Frequently Asked Questions

Encryption and Security

Q: How does Ardent handle encryption and security?

A: At Ardent, we take security seriously. We encrypt all sensitive user information both in transit and at rest. We also rely on Microsoft as our cloud provider to ensure a high level of security. For more detailed information about our security measures, please refer to our security page.

Chatting with the Agent

Q: Can I just chat with the agent?

A: Yes, absolutely! The agent has full context of your connected services and can provide answers based on your entire service ecosystem. You can engage in a conversation with the agent to get information or insights without necessarily executing tasks.

Q: How does Ardent know if I'm chatting or trying to get something done?

A: We have implemented a sophisticated classifier that determines whether your input is intended for a chat interaction or for task execution. This allows Ardent to respond appropriately to your needs, whether you're seeking information or wanting to perform a specific task.

Getting Started

Q: How do I get started with Ardent?

A: To get started with Ardent, we recommend following these steps:

1. Sign up for an account on our platform.
2. Configure your data environment by connecting your services.
3. Start a new job and begin interacting with the agent.

For a more detailed guide, please refer to our Quick Start Guide.

Capabilities

Q: What kind of tasks can Ardent perform?

A: Ardent is designed to handle a wide range of data engineering tasks. This includes but is not limited to:

• Data transformation and cleaning
• Database queries and management
• ETL (Extract, Transform, Load) processes
• Data analysis and visualization

The agent can adapt to your specific needs and environment.

Safe Mode

Q: What is Safe Mode and how does it work?

A: Safe Mode is a feature that puts you in full control over the agent's actions. When enabled, the agent will ask for your permission before executing any task. This ensures that the agent doesn't perform any actions you don't want. It's an excellent way to maintain oversight and control while still benefiting from Ardent's capabilities.

If you have any more questions that aren't covered here, please don't hesitate to reach out to our support team at support@ardentai.io.